Medical Virtual Assistants

Virtual Assistants
for Healthcare Practices

#1 Choice for Remote Medical Staffing

Focus on patient care while we handle your administrative operations. AIDYVA delivers HIPAA-compliant who seamlessly integrate with your practice saving you up to 70% on staffing costs.

Schedule Strategy Session How Does It Work?
Virtual Assistant Nurse

What Does a Virtual Assistant Do?

A AIDYVA Medical Virtual Assistant helps streamline your daily operations handling calls, scheduling, and patient coordination so you can focus on delivering exceptional care.

Need something else? Jump to: More Medical VA Services

Answering Inbound Calls

Every patient call matters. Our team answers promptly, routes inquiries correctly, and documents every detail so your front desk never misses a beat.

Appointment Scheduling

We keep your calendar full and organized confirming, coordinating, and managing appointments with precision and care for both patients and providers.

New Patient Intake

From demographics to insurance and medical history, we collect and record every detail accurately, giving your new patients a smooth start from day one.

Fax Management

No more lost paperwork. We receive, sort, and securely forward all faxes to the right hands while keeping a complete digital record for your peace of mind.

Prior Authorizations

We handle prior auths from submission to approval reducing denials, cutting delays, and ensuring your patients get timely care without the paperwork stress.

Prescription Refills

Our team coordinates directly with pharmacies and providers to process refill requests swiftly and securely, keeping treatment consistent and compliant.

EMR / EHR Management

We maintain accurate, real-time records in your preferred EMR system ensuring your clinical data is clean, current, and compliant.

Email Management

Professional, organized, and on time we handle provider correspondence, reminders, and patient follow-ups so your inbox works for you, not against you.

Ready to Hire a Medical Virtual Assistant?


Security & HIPAA Compliance

Your patient data stays protected with strict HIPAA and cybersecurity protocols.

Supporting Value-Based Care

Empowering healthcare providers to build stronger ACOs and improve outcomes.
Collage showing bilingual virtual medical assistants communicating with patients

Virtual Medical Receptionist

Imagine having an AIDYVA Assistant on your team managing patient calls, appointment scheduling, and front-desk tasks with professionalism and warmth. From greeting patients to handling follow-ups, your assistant ensures every interaction feels personal, accurate, and stress-free — all in perfect English communication.

Explore Reception Support

Smarter Operations. Better Patient Care.

Discover how AIDYVA helps medical practices reduce workload, improve efficiency, and deliver exceptional care.

Is Your Practice Drowning in Administrative Tasks?

Medical practices face critical challenges daily:

  • Staff Shortages: Hiring qualified medical receptionists costs $35,000–$45,000 annually, plus benefits.
  • Burnout: Your in-house team is overwhelmed with calls, scheduling, and paperwork.
  • Patient Experience: Long hold times and scheduling delays frustrate patients.
  • Revenue Leakage: Admin inefficiencies cost practices 15–20% in lost revenue.
  • No-Shows: Lack of proper follow-up results in thousands lost monthly.

Your time should be spent on patient care, not answering phones and chasing paperwork.

The AIDYVA Advantage: Elite Virtual Medical Support

We provide dedicated, highly-trained virtual medical professionals who become an extension of your practice:

🎯 Immediate Impact

  • Reduce operational costs by 60–70%
  • Increase patient satisfaction within 30 days
  • Free your staff for in-office care
  • Scale support up or down as needed

🛡️ Uncompromising Quality

  • 200+ hours of medical office training
  • HIPAA certified & ongoing compliance
  • Expert in Epic, Cerner, Athenahealth, eClinicalWorks
  • US-based supervisors & QA teams

⚡ Seamless Integration

  • Onboard in 5–7 days
  • Assistant learns your protocols & workflow
  • Works in your timezone
  • No equipment or software costs
Ready to Hire a Medical Virtual Assistant? ➜



How It Works

From Consultation to Integration in 7 Days

01

Discovery Call
(30 minutes)

We learn about your practice, challenges, and goals. We'll discuss:
- Current staffing and workflows
- Pain points and priorities
- Volume metrics and expectations
- Budget and timeline

02

Custom Solution Design (24 hours)

Our team creates a tailored staffing plan including:
- Recommended service mix
- Hours and coverage schedule
- Technology integration plan
- Transparent pricing proposal

03

Team Selection & Training (3-5 days)

We match you with virtual assistants based on:
- Your specialty and EHR system
- Communication style preferences
- Specific skill requirements
- Timezone and schedule needs

04

Onboarding & Integration (1-2 days)

- System access setup and testing
- Introduction to your in-office team
- Role clarification and backup plans
- Communication channels established

05

Go-Live Support (Ongoing)

- Daily supervisor check-ins (first 2 weeks)
- Weekly performance reviews (first month)
- Quality assurance monitoring
- Continuous optimization and adjustment

06

Scale & Optimize

As your practice grows, we grow with you:
- Add services or hours seamlessly
- Cross-train team members
- Implement advanced automation
- Access strategic consulting

Ready to Hire a Medical Virtual Assistant?
Who we are

Our Mission

At AIDYVA , our mission is to transform healthcare operations by providing highly trained Medical Virtual Assistants who streamline administrative tasks, elevate efficiency, and enhance patient experiences.
We are dedicated to delivering secure, HIPAA-compliant support that empowers healthcare professionals to focus on what matters most providing exceptional care to their patients.

Learn More

Book a 15-Minute
Free Consultation

Schedule a quick call to discuss your needs and
explore the best solutions for you.

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What Our Clients Say

  • “The VA integrated into our workflow on day one. Patient follow-ups improved and no-show rates dropped.”
    Dr. Emily Carter
    Family Medicine, Austin
  • “HIPAA-compliant support we trust. Billing follow-ups and eligibility checks are now painless.”
    Michael Nguyen
    Practice Manager, Denver
  • “They handle scheduling, reminders, and CRM updates our clinicians can finally focus on care.”
    Sarah Johnson
    Operations Lead, Chicago
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